By using our website, you accept and agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Statement and Copyright & Trademark Infringement.

    1.The tariffs are exclusive of Goods and Service Tax (GST), unless mentioned otherwise. One month denotes 30 days unless specified otherwise.
    2.Unistar Broadband have their own separate identities but in this web site we may sometimes use “Unistar Broadband”, “Group, “we” or “us” when we refer to Unistar Broadband companies in general or where no useful purpose is served by identifying any particular company.
    3.The Plans are intended only for personal use of included services. Unistar Broadband  reserves the right to discontinue Unlimited Data benefits offered as part of the Plans in case of misuse/ fraudulent use/ unauthorised telemarketing and commercial use. Unistar Broadband  believes that to provide the best possible experience for the most possible users with optimal capacity and network performance, it is necessary to encourage responsible use by consumers. To avoid abuse of Unlimited Data benefits by a few that affects the vast majority of other users, for such plans, Unistar Broadband  will identify and treat any consumption by a customer beyond 3300 GB of data in a 30 day recharge cycle; as misuse of the benefits provided. Upon reaching such limit in a recharge cycle, Unistar Broadband reserves the right to withdraw the plan benefits in the form of data use for such consumer without giving any prior notice.
    4.The prepaid recharge once processed, can neither be refunded for cash nor be transferred to any other account.
    5.Unutilized free benefits will be forfeited at the end of validity.
    6.The Subscribers are provided with advance recharge options in all of the plans with associated benefits and discounts. The subscribers are free to opt for any of these options or avail the monthly recharge option.
    7.The plan MRP has components for connectivity and platform services. Please check the recharge invoice/ receipt for details.
    8.One time refundable amount includes deposit for devices and advance towards installation services (₹1000/-). Refundable only if service is discontinued within the 30 day period, upon return of devices in working condition. There will be no refund entertained by the company for packages or installation charges after 30 days.
    9.Commercial use policy of 3300 GB applicable on all Truly Unlimited Plans.
    10.The OTT subscription provided in eligible plans shall work in Fabnet* STB. The long-term subscription to OTT applications is subject to continuity of recharge. In case of gap in recharges or recharge with lower denomination, the subscription can be withdrawn at the discretion of Unistar Broadband and its affiliates.
    11.The customer can avail only one Fabnet STB per connection, against refundable security deposit of ₹1500/-. Subsequent Fabnet STBs are available at market price.
    12.We accept Visa and Master Credit Card, Debit Cards and Net banking as mode of payments which are processed through our payment gateway partner. No information pertaining to payment is shared with us as you fill all the payment related information on your bank’s site.
    13.Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of god, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein. These terms and conditions are governed by and to be interpreted in accordance with Law of India and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site, the court at Agartala, Tripura will have non-exclusive jurisdiction over such disputes.
    14.The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. User is required to check terms and conditions at every visit. No notification communication will be done subject to change in terms and conditions.